🛠️ Fluent Support Pro – Customer Service Made Fast, Fun, and Fluent

Fluent Support Pro is a powerful WordPress ticketing system designed to make customer support faster, smarter, and more enjoyable. From support engineers to team managers, this plugin provides the tools to manage tickets, prioritize requests, automate workflows, and improve overall customer satisfaction.

🌟 Key Features

⚡ Instant Loading with SPA Technology

• Built with VueJS & REST API for Single Page Application speed.

• Navigate seamlessly without page reload delays.

📝 Efficient Ticket Management

• Filter and sort tickets by priority, product, or other variables.

• Assign tickets automatically and track agent progress.

• Internal notes for better team collaboration.

🔧 Advanced Workflow Automation

• Trigger actions based on customer behavior and ticket submission.

• Automate repetitive tasks to save time and improve efficiency.

👤 Customer Insights & Custom Fields

• Collect additional info using checkboxes, radio buttons, WooCommerce orders, and custom fields.

• View customer details alongside tickets to provide personalized support.

📧 Flexible Ticket Submission

• Allow tickets via email without requiring account registration.

• Reply directly to customers’ inboxes while managing everything from the dashboard.

✅ All-in-One Support Tools

• Unlimited tickets and support agents.

• Customizable email notifications.

• Product-based agent assignment.

• Reply templates, bulk replies, sorting, and priority management.

• Slack and Telegram integration for instant communication.

🏆 Conclusion

Fluent Support Pro transforms WordPress customer support by combining speed, automation, and detailed customer insights. It empowers support teams to handle tickets efficiently, improve response times, and deliver a seamless experience, making it ideal for businesses that value high-quality, fast, and organized support.