🎟️ SupportCandy Automatic Close Ticket Addon

This is a GPL-distributed version — clean, secure, and legally redistributed under the GPL license.
(No official support included.)

Tired of customers not replying to your support tickets? The SupportCandy Automatic Close Ticket Addon is your ultimate solution! Automatically remind users about pending replies and close tickets after a defined number of days — keeping your helpdesk organized and efficient.

⚙️ Key Features

• 🔔 Automatic Reminders – Notify customers when a ticket awaits their response.

• ⏳ Auto-Close Inactive Tickets – Set a specific number of days for auto-closing if no reply is received.

• 🧹 Keep Your Support System Clean – Prevent ticket clutter and focus on active cases.

• 💼 Improved Workflow – Helps your team manage support efficiently without manual follow-ups.

💡 Why You’ll Love It

✅ Reduce manual work by automating ticket closures.
✅ Maintain a tidy and organized support environment.
✅ Save time and resources while keeping customers informed.

🏁 Conclusion

🎯 The SupportCandy Automatic Close Ticket Addon streamlines your support process by sending timely reminders and auto-closing inactive tickets. Say goodbye to outdated, unanswered tickets and hello to a faster, more productive helpdesk experience!