📩 SupportCandy Email Piping Addon GPL – Automate Ticket Creation from Emails

The SupportCandy Email Piping Addon GPL adds powerful email integration to your SupportCandy Helpdesk system, allowing customers to create or reply to support tickets directly via email — no login required.

This GPL-distributed version is 100% clean, secure, and legally shared — providing full premium functionality without license limitations or activation hassles.

⚙️ SupportCandy Email Piping Addon Features

📧 Seamless Email-to-Ticket Conversion

Allow your customers to create new tickets simply by sending an email to your support address (e.g., support@yourdomain.com).

• Automatically converts incoming emails into support tickets

• Organizes email responses into the correct ticket threads

• Reduces manual workload and improves communication tracking

🔁 Reply from Email Notifications

Customers can reply directly to ticket notification emails, and their replies will automatically appear in the corresponding ticket.

• No need for customers to log in to your site

• Ensures smooth two-way communication

• Prevents missed replies or duplicate conversations

📨 Two Piping Methods Available

SupportCandy Email Piping offers flexible email integration options based on your preferred setup:

🔹 IMAP Method

• Connects to any standard mail server via IMAP

• Ideal for self-hosted or custom mail setups

🔹 Gmail Method

• Secure integration using Gmail API

• Perfect for teams managing support through G Suite or Gmail accounts

🔒 Reliable & Secure Integration

• Works with SSL-enabled mail servers

• Prevents spam and unauthorized access

• Only processes legitimate support emails

🚀 Improve Support Efficiency

• Automates ticket creation and updates

• Centralizes communication in one dashboard

• Minimizes the risk of missed or lost messages

💼 Perfect For

• Businesses that handle support through email

• Teams wanting to automate ticket creation

• Customer service departments using Gmail or IMAP

📦 Included in the GPL Package

• Latest SupportCandy Email Piping Addon

• Full access to premium features

• 100% GPL-licensed, open-source, and legally redistributed

• Clean, safe, and activation-free

🎯 Conclusion

With the SupportCandy Email Piping Addon GPL, you can transform your inbox into a fully automated ticket management system. Allow customers to create and reply to tickets directly through email while keeping all communication neatly organized inside your WordPress support portal.