📝 SupportCandy Export Ticket Addon – Effortless CSV Exports

Make ticket management easier with the SupportCandy Export Ticket Addon, allowing admins, agents, and users to export tickets directly to CSV. This addon provides a simple and efficient way to generate reports or backups without compromising security or accessibility.

With this addon, you can export all ticket fields available in the ticket list, even if they are not currently displayed. Filters can be applied to export specific tickets, ensuring that only the tickets you want are exported. Role-based access ensures that users and agents can only export tickets they are permitted to access.

✨ Key Features

📊 CSV Export Functionality

• Export tickets in CSV format for easy reporting and data analysis.

• Includes all fields in the ticket list, even hidden ones.

🔍 Filter-Based Export

• Export tickets based on current filters applied in the ticket list.

• Flexibility to export specific tickets or all tickets.

👥 Role-Based Access

• Admins can export all tickets.

• Agents can export only tickets accessible to them.

• Users can export only their own tickets.

✅ Secure & Controlled

• Only accessible tickets are exported based on logged-in user permissions.

🎁 What We Offer

• Quick and easy CSV export for tickets.

• Full control over which tickets are exported via filters.

• Role-based access for security and proper permissions.

• Simplifies reporting and backup processes for SupportCandy users.

🔐 Conclusion

The SupportCandy Export Ticket Addon is a must-have for WordPress support systems. Streamline ticket management, export relevant ticket data effortlessly, and maintain security with role-based permissions. Perfect for admins, support agents, and users who need easy CSV exports for reporting, analysis, or backup.